1. Order Processing Time
We strive to process and fulfil orders promptly. Order processing typically takes 5 to 7 business days, excluding weekends and holidays. During high-demand periods or sales events, order processing times may be slightly longer. We appreciate your patience.
2. Shipping Methods and Fees
We offer various shipping methods to deliver your order. The available options and applicable fees will be displayed during the checkout process. Shipping fees are determined based on factors such as the shipping destination, package weight, and selected shipping method.
3. Shipping Timeframes
The estimated shipping timeframes are provided for reference purposes only and are not guaranteed delivery dates. Shipping times may vary depending on factors beyond our control, including but not limited to customs delays, weather conditions, or carrier disruptions. Estimated shipping timeframes are as follows:
- Shipping: 5 to 7 business days.
4. Tracking and Order Status
Once your order is shipped, we will provide you with a tracking number via email or through your user account. You can track the status of your shipment by entering the tracking number on the designated carrier's website.
5. Customs and Duties
For international orders, please note that any customs duties, taxes, or additional fees imposed by your country's customs authorities are your responsibility. We are not responsible for any delays or additional charges resulting from customs processes.
6. Shipping Restrictions
We currently ship to All Over India and are unable to ship to other locations at this time. If you have specific shipping requirements or need assistance with shipping to a particular location, please contact our customer support team.
7. Address Accuracy
It is your responsibility to provide accurate and complete shipping information when placing an order. Please double-check the shipping address to ensure its accuracy. We are not responsible for items delivered to incorrect addresses provided by the customer.
8. Shipping Delays or Issues
While we strive to provide a smooth shipping experience, occasional delays or issues may occur that are beyond our control. We appreciate your understanding and patience in such situations. If you encounter any problems with your shipment, please contact our customer support team, and we will assist you in resolving the issue.
9. Contact Us
If you have any questions or concerns regarding our shipping policy or need assistance with a shipment, please contact our customer support team at firstname.lastname@example.org.